Bestcare Fridge Repair

Professional Fridge Repair in Nairobi — urgent, affordable, 3-month warranty

Trusted fridge repair in Nairobi, plus expert freezer restoration, chiller servicing and cold room maintenance for homes and businesses. Our certified technicians use genuine parts and back every repair with a 3-month warranty, for all major fridge brands sold in Kenya.


4.9/5 from 127+ verified Nairobi reviews

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500+Fridges Fixed
4.9★Average Rating
5 YrsExperience
24/7Emergency Support
Bestcare Fridge Repair specialist servicing a refrigerator in Nairobi
About Bestcare Fridge Repair

Nairobi-focused, reliable, and built on repeat customers

Bestcare Fridge Repair was founded to give Nairobi households and businesses a fridge repair service they can genuinely depend on. Every technician on our team is trained on the brands sold across Kenya, and every visit comes with a clear, upfront quote before any work begins.

We're based centrally in Nairobi, so a technician can usually reach you the same day — whether it's a single home fridge or a full commercial cold room. Our team is continuously trained on the latest refrigerator technologies, including smart inverter fridges, multi-door models and commercial cold rooms.

  • 500+ repairs completed
  • 4.9★ average rating
  • 15 yrs specialist experience
  • 3-month repair warranty
More About Bestcare Fridge Repair
Core Services

Fridge, freezer & chiller repair across Nairobi

Every service below is available as a scheduled visit or an emergency same-day call-out, anywhere in Nairobi.

Fridge repair for all major brands in Nairobi
01

Fridge Repair — All Brands

We diagnose and repair Samsung, LG, Defy, Hisense, Ramtons and every other major fridge brand sold in Kenya, from compressor faults and refrigerant leaks to electronic control issues. A technician assesses your fridge on-site, explains what's wrong in plain terms, and gives you an upfront quote before any repair begins, so there are never surprise charges once the work is done.

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Freezer repair and restoration service in Nairobi
02

Freezer Repair & Restoration

Chest and upright freezers are diagnosed for defrost system faults, temperature swings and seal failures, with full restoration carried out for both domestic and commercial units. We keep freezers running efficiently so stored food and stock stay safe, and we're happy to advise on preventative maintenance to avoid the same fault recurring.

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Chiller and cold room repair service in Nairobi
03

Chiller & Cold Room Repair

Commercial display chillers, back-bar coolers and full cold rooms are serviced for restaurants, supermarkets and hospitality clients across Nairobi. Because a chiller failure directly threatens stock, we prioritise fast response for commercial call-outs and can set up recurring maintenance contracts to minimise downtime.

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Fridge troubleshooting and preventative maintenance
04

Troubleshooting & Maintenance

Routine appliance check-ups cover coil cleaning, gasket checks, thermostat testing and electrical connection inspection, catching small issues before they turn into a breakdown. Regular servicing extends the life of your fridge, keeps it running efficiently, and typically lowers electricity consumption too.

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Emergency same-day fridge repair in Nairobi
05

Emergency Fridge Repair

A fridge that's stopped working is urgent, so we dispatch the nearest available technician for same-day emergency repairs across Nairobi, weekends included. Our vehicles carry commonly needed spare parts and diagnostic equipment, which means most emergency call-outs are resolved on the very first visit.

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Inbuilt fridge installation and service in Nairobi
06

Inbuilt Fridge Service

Nairobi and Kenya's inbuilt fridge installation, maintenance, servicing and spare-parts replacement, handled by technicians familiar with the tighter tolerances and cabinetry work these units demand. From first fitting to years-later servicing, we keep integrated kitchen fridges running quietly and reliably.

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Common Repairs

Faults and parts we fix most often

Whatever's wrong with your fridge, we've likely fixed it before — using genuine, OEM-grade parts and a 3-month warranty on every job.

Compressor Repair & Replacement

Pressure-tested diagnosis and OEM-grade compressor replacement — the most common cause of a fridge that's stopped cooling entirely.

Refrigerant Gas Recharge

Leak detection and safe gas recharge — R600a, R134a, R410a and others — to restore full cooling efficiency.

Thermostat & PCB Board Repair

Electronics-certified diagnosis of control boards, NTC sensors and inverter modules for temperature swings or error codes.

Door Seal & Gasket Replacement

Worn gaskets let warm air in and force the compressor to overwork — we fit magnetic seals for every major fridge model.

Water Leak & Defrost Repair

Blocked defrost drains, cracked drip trays and faulty water lines diagnosed and fixed — no more pooling water.

Noisy Fridge & Fan Motor Repair

Rattling, buzzing or humming traced to worn fan motors or loose components, then resolved with matched replacement parts.

How It Works

Three steps to a working fridge again

1

Contact Us

Call or WhatsApp 0709 004 600 with your location and the fault. We confirm a visit time, often the same day.

2

Diagnosis & Repair

A technician arrives, diagnoses the fault, gives you an upfront quote, and carries out the repair on the spot.

3

Tested & Delivered

Your fridge is tested before we leave, and every repair is covered by our 3-month warranty.

Refrigerator Types

Every type of fridge and freezer, repaired

From single-door home fridges to commercial display chillers, we service every configuration sold in Kenya.

Single-Door Refrigerators

The most common type in Nairobi homes — Ramtons, Mika, Hisense, Haier, Samsung and LG.

Top & Bottom-Freezer Fridges

Double-door models — Samsung, LG, Hotpoint, Whirlpool, Bosch and all major brands.

Side-by-Side Refrigerators

Premium models with water dispensers and ice makers — electronic and mechanical faults handled.

French Door & Multi-Door

Smart inverter multi-door models handled with brand-specific diagnostic tools.

Chest & Upright Freezers

Domestic to large commercial freezers — defrost faults and compressor failures included.

Commercial Display Chillers

Open display units, back-bar coolers and island chillers for Nairobi retail and hospitality.

Our Clientele

Trusted by homes and businesses across Nairobi

We tailor pricing and scheduling to the unique needs of each type of customer.

Homeowners & Tenants

Home visits across all Nairobi estates — fixed on the spot, kitchen left clean and tidy.

Offices & Corporates

Flexible after-hours scheduling for office canteens and breakrooms.

Restaurants & Hotels

Priority-response repair for restaurants, hotels, lodges and caterers.

Supermarkets & Retail

Commercial refrigerators and display chillers maintained to minimise downtime.

Hospitals & Clinics

Pharmaceutical fridges, vaccine cold chains and lab refrigeration serviced.

Airbnb & Rentals

Rapid, reliable repair for Airbnb hosts and property managers.

Why Choose Us

Four reasons Nairobi keeps calling Bestcare

Fast Response

Technicians typically reach you within 2–4 hours of your call, anywhere in Nairobi.

Expert Technicians

Certified, experienced staff trained on every major appliance brand sold in Kenya.

All Brands Covered

Samsung, LG, Defy and every other brand — one technician, every repair.

3-Month Warranty

Every repair and part is backed by a 3-month workmanship warranty, at no extra cost.

Coverage Areas

We cover every part of Nairobi

Wherever you are in Nairobi County, call or WhatsApp us and we'll dispatch a technician to your location.

Westlands
Karen
Kilimani
Kileleshwa
Lavington
Parklands
Runda
Gigiri
Muthaiga
Upperhill
South B & C
Lang'ata
Nairobi CBD
Eastleigh
Kasarani
Ruaka
Thika Road
Embakasi
Donholm
Buruburu
Umoja
Ruiru
Kikuyu
Rongai
Kahawa
Spring Valley
Utawala
Githurai
Customer Testimonials

What Nairobi customers say

We take pride in consistently excellent service — here's what customers have shared about repairs with Bestcare.

4.9
127 Verified Reviews
5★
88%
4★
9%
3★
3%
"Genuinely the best fridge repair in Nairobi I have ever experienced! The technician arrived within two hours, diagnosed a compressor fault, replaced it on the spot, and charged a very fair price."
James Mwangi
Kilimani, Nairobi
"My LG fridge stopped cooling on a Friday evening. Bestcare arrived the same afternoon, found a refrigerant gas leak, recharged it, and it was perfect by evening."
Grace Otieno
Westlands, Nairobi
"Used Bestcare twice — home fridge and restaurant freezer. Both times: fast response, skilled technicians, honest pricing, and a follow-up call to confirm everything worked."
Brian Kamau
Karen, Nairobi
Watch Us Work

See our fridge repair process in action

A quick look at how our certified technicians diagnose and repair refrigerators across Nairobi.

Click to play: how Bestcare Fridge Repair fixes refrigerators in Nairobi
Pricing Guide

Estimated fridge repair & spare parts costs

A general guide to what fridge, freezer, chiller and cold room repairs cost in Nairobi — from diagnosis and common repairs to individual spare parts.

Estimated fridge repair services and spare parts pricing in Nairobi, Kenya
Service / PartEstimated Price (KES)Notes
Diagnosis & Repair Services
Diagnosis / Call-Out Fee Free – KSh 1,000 Often waived if repair goes ahead
Door Seal & Gasket Replacement KSh 800 – 2,500 Includes fitting, varies by fridge model
Thermostat Replacement KSh 1,200 – 3,000 Parts and labour included
Fan Motor Repair / Replacement KSh 1,500 – 3,500 Evaporator or condenser fan
PCB / Control Board Repair KSh 2,500 – 6,000 Depends on board complexity
Refrigerant Gas Recharge (Top-Up) KSh 2,000 – 4,500 Includes leak check
Compressor Replacement KSh 6,000 – 8,000+ Most costly common repair
Water Leak / Defrost Drain Unblock KSh 1,000 – 2,500 Clears blocked drain line
General Fridge Repair (Single/Double Door) KSh 500 – 5,000 Varies by fault type
Freezer Repair (Chest / Upright) KSh 1,000 – 6,000 Domestic & commercial units
Chiller & Cold Room Servicing KSh 3,000 – 15,000+ Commercial units, scope-dependent
Preventive Maintenance Service KSh 1,500 – 3,000 Coil cleaning, full inspection
Spare Parts
Door Gasket / Seal (unit) KSh 800 – 2,000 Model-specific
Thermostat Unit KSh 900 – 2,200 Mechanical or electronic
Compressor Unit KSh 5,000 – 12,000 Depends on capacity & brand
Fan Motor (Evaporator / Condenser) KSh 1,000 – 2,500 Genuine or OEM-grade
PCB / Control Board KSh 3,000 – 9,000 Varies by model & features
Refrigerant Gas (per kg) KSh 1,500 – 3,000 R600a, R134a, R410a
Drip Tray / Defrost Pan KSh 500 – 1,200 Plastic, model-specific
Door Hinges (pair) KSh 600 – 1,500 Top & bottom hinge set
Please note: All prices shown above are estimates only, based on typical jobs in Nairobi. Actual costs depend on your specific fridge model, brand, fault, and parts availability, and may fall outside these ranges. For an accurate, no-obligation quote, please call us on 0709 004 600 or WhatsApp us with details of the fault.
FAQs

Frequently asked questions

Answers to what Nairobi customers ask us most. Can't find yours? Call 0709 004 600.

How much does fridge repair in Nairobi cost?

Fridge repair in Nairobi typically costs between KSh 500 and KSh 8,000 depending on the nature of the problem, the fridge model, and whether replacement parts are required. Minor issues like thermostat replacement or unclogging drain lines are generally affordable, while compressor replacement or gas refilling may cost more. Our technicians first perform a thorough diagnosis before providing a transparent quotation. No repairs begin until you approve the estimate, so there are no hidden charges or unexpected costs.

Do you offer same-day fridge repair?

Yes. We offer same-day fridge repair throughout Nairobi and nearby areas whenever possible. After receiving your request, we dispatch the nearest available technician, usually within two to four hours. Our service vehicles are stocked with common spare parts and professional diagnostic equipment, allowing us to complete most repairs during the first visit. We also provide emergency appointments for homes, restaurants, offices, hotels, supermarkets and other commercial customers.

Which fridge brands do you repair?

Our technicians repair nearly every refrigerator brand available in Kenya, including Samsung, LG, Bosch, Whirlpool, Hisense, Mika, Ramtons, Von, Bruhm, Haier, Defy, Beko, Hotpoint, Ariston, Siemens, Sharp, Toshiba, Panasonic, Hitachi, Daewoo and many others. Whether your appliance is a single-door, double-door, side-by-side, French-door, inverter or commercial refrigerator, we have the experience, diagnostic tools and genuine replacement parts needed to restore reliable performance.

Do your technicians come to my home?

Yes. Our technicians provide on-site repair at homes, apartments, offices, restaurants, hotels, schools, hospitals and commercial premises across Nairobi. They arrive with diagnostic equipment and commonly required replacement parts, allowing most faults to be repaired immediately. If a workshop repair becomes necessary due to extensive damage, we safely transport the appliance, complete the repair, test it thoroughly, and return it in excellent working condition.

Is there a warranty on repairs?

Yes. Every completed repair is backed by a workmanship warranty together with a warranty on eligible replacement parts. Should the same fault reoccur during the warranty period due to workmanship or a covered replacement part, our technicians will inspect the appliance and resolve the issue promptly without additional labour charges, subject to the warranty terms.

Do you repair commercial chillers and cold rooms?

Yes. We repair commercial refrigeration systems including display chillers, bottle coolers, under-counter refrigerators, upright freezers, walk-in cold rooms, supermarket refrigeration units and restaurant refrigeration equipment. Our technicians understand the urgency of commercial refrigeration failures and work quickly to minimise downtime, and we also provide preventive maintenance to help businesses avoid costly breakdowns.

What are the signs that my fridge needs professional repair?

Common warning signs include poor cooling, excessive frost buildup, water leaking onto the floor, unusual noises, the compressor running continuously, food spoiling quickly, or the refrigerator failing to switch on. You may also notice unusually high electricity bills if the appliance is struggling to maintain temperature. Scheduling professional repairs as soon as these symptoms appear helps prevent further damage, reduces repair costs and improves the overall lifespan of your refrigerator.

Do you use genuine replacement parts?

Yes. We prioritise genuine manufacturer-approved parts whenever they are available, since these provide better reliability and usually last much longer than low-quality alternatives. If an original part is unavailable, we only recommend premium-quality compatible replacements that meet manufacturer specifications, and our technician explains the available options before installation so you can make an informed decision.

How long does a typical fridge repair take?

Most standard refrigerator repairs take between one and three hours depending on the complexity of the fault. Simple repairs such as replacing a thermostat, fan motor or door gasket are usually completed during the first visit. More extensive repairs involving compressor replacement, refrigerant leak detection, or ordering specialised spare parts may require additional time, and our technicians always provide an estimated completion timeline after diagnosis.

Do you provide preventive maintenance for refrigerators?

Yes. During a maintenance visit our technicians clean condenser coils, inspect electrical connections, test thermostats, check refrigerant levels, examine door seals, verify compressor performance and identify worn components before they fail. Regular servicing helps improve cooling efficiency, lowers electricity consumption, reduces the risk of unexpected breakdowns and significantly extends the life of your refrigerator.

Which areas do you serve for fridge repair?

We provide fridge repair throughout Nairobi and surrounding towns, regularly serving Westlands, Kilimani, Lavington, Kileleshwa, Karen, Lang'ata, South B, South C, Eastleigh, Parklands, Embakasi, Kasarani, Ruaka, Ruiru, Kiambu, Syokimau, Kitengela, Athi River and many other nearby locations. If you're unsure whether we cover your area, simply call us and our customer service team will confirm availability and arrange the earliest possible appointment.

Tips & Guides

Latest from our fridge repair blog

A couple of quick reads on keeping your fridge running longer.

Get In Touch

Book your fridge repair in Nairobi

Open 7 days a week, 7:00 AM – 8:00 PM. Reach us by phone, WhatsApp, email, or the form below.

Submitting opens WhatsApp with your details pre-filled so we can respond immediately.

Phone & WhatsApp
Location
Nairobi, Kenya — serving all areas
Working Hours
Mon–Sun: 7:00 AM – 8:00 PM

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